Customized Services to Meet Your Needs
RC Billing was created to meet a specific need in the marketplace - the demand for knowledgeable, efficient and effective billing and collection procedures that bring assertive, positive results. Our comprehensive services fall into three distinct areas.Technology - We have the latest hi-tech solutions to ensure fast, accurate processing.
- Data entry - Prompt and accurate data entry. Our turnaround goal is 24-48 hours on all data entry.
- Submission of electronic and paper claims - Electronic claims submission ensures more rapid payment. If necessary, we handle your office's transition to the electronic submission process.
- Line item payment posting - Line item posting can quickly identify an inaccurate payment. Expert analysis of specific adjustment codes allows us to determine if modifications can increase reimbursement.
- Claim error identification - Thanks to our customized billing platform, claim errors may be identified immediately for quick correction. Any denials are reviewed daily by a dedicated accounts receivable staff.
Reporting - Keeping you informed is a priority, so we offer a full roster of reports detailing your organization's billing status.
- Practice reports - First and foremost, we strive to give our clients valuable information in the most straightforward format possible. Custom reports are also available as requested.
- Patient statements - Patient statements are processed with an alphabetic split in weekly cycles. This results in an increased payment flow on a monthly basis.
- Utilization review reports - This is where we help you exploit the positive and eliminate the negative. Potential compliance risks and trends may affect a positive or negative income stream. Our expertise in the utilization of procedure codes will help ensure that proper charge capture is occurring on an ongoing basis.
- Internal documentation audits - In order to provide consistent and thorough service, we arrange up to four chart audits per year to ensure you're getting maximum benefit from the charge-capture process. Chart documentation is compared to actual billing of claims to ensure correct compliance, and we offer a system of checks and balances that not only promotes compliance but increases revenue for each individual client.
Customer Service - As always, our goal is 100% client satisfaction. That's why we provide a variety of customer-focused support services.
- Flexibility - Your practice is unique with distinctive needs. With our knowledge and expertise, we are flexible to those needs. We can provide extensive training in the charge-capture process to individual physicians, or we can hire and train on-site employees who can take ownership of the charge-capture process from over-scheduled physicians and practice associates.
- Appeal and timely follow-up - Due to our expert knowledge of the process, appeals are handled without hesitation and the client is always fully informed.
- Expert management of accounts receivable - To help ensure that your accounts receivable (A/R) will always be kept at or below industry averages, we involve our best minds on a regular basis - top-level consultants including the company owners.
- Credentialing and contract analysis - Expertise in this area is crucial to your practice and its revenue. Our experience and advice help you prevail in today's complex health insurance market.

