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Data entry — Prompt and accurate data entry with options such as remote access for charge-capture and entry. Our turnaround goal is 24-48 hours on all data entry.
Submission of electronic and paper claims — Electronic claims submission ensures more rapid payment. If necessary, we handle your office's transition to the electronic submission process.
Line-item payment posting — Line-item posting can quickly identify an inaccurate payment. Expert analysis of specific adjustment codes allows us to determine if modifications can increase reimbursement.
Claim error identification — Thanks to our customized billing platform, claim errors may be identified immediately for quick correction. Any denials are reviewed daily by a dedicated accounts receivable staff.
Appeal and timely follow-up — Our expert knowledge of the process allows appeals to be handled without hesitation and the client is always fully informed.
Reports are clear, concise, accessible — Valuable information is delivered in the most straightforward format possible. Client reports are available 24/7 via a secure online client portal and custom reports are available upon request.
Patient statements — Patient statements are processed with an alphabetic split in weekly cycles. This results in a constant payment flow on a monthly basis.
Utilization review reports — This is where we help you accentuate the positive and eliminate the negative. Potential compliance risks and trends may affect a positive or negative income stream. Our expertise in the utilization of procedure codes will help ensure proper charge–capture on an ongoing basis.
Internal documentation audits — We arrange up to four chart audits per year to ensure the maximum benefit from the charge-capture process. Chart documentation is compared to actual billing of claims to ensure compliance and we offer a system of checks and balances that not only promotes compliance but increases revenue for each individual client.
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